PRIVACY POLICY

When Baji Privacy Policy

When baji places the highest importance on the privacy and security of your personal information. This policy explains how we collect, use and protect your data.

Last updated: January 2026

Important Information

When baji complies with GDPR and international data protection laws. Your personal information will only be used for the purposes described in this privacy policy. when baji never shares your information with third parties without your permission. You have the right to access, correct or delete your data at any time.

1. Information collection

When baji collects various types of information to provide you with the best service and keep your account secure. We collect only necessary information and use it according to when baji's legitimate business needs. Your privacy and data security are our top priorities. All information collected by when baji is encrypted and stored on secure servers. We follow industry best practices and security standards.

Personal information

When Baji collects your full name, date of birth, gender, address, email address, and phone number during registration. This information is required to verify your identity and confirm legal age. When Baji may request a copy of your national ID card, passport, or driving license for the KYC process. We use these documents solely for verification purposes and When Baji stores them securely. A utility bill or bank statement may also be required to verify your address.

Financial information

When Baji collects your payment method information such as bank account numbers, Mobile Pay/Nagad/Rocket numbers, or cryptocurrency wallet addresses. This information is required solely to process deposits and withdrawals. When Baji does not store your full credit card or debit card numbers. All payment transactions are processed by When Baji through secure and encrypted channels. We use PCI DSS compliant payment processors. When Baji maintains records of your transaction history, which are required for your account statements and tax reporting.

Technical information

When Baji automatically logs your IP address, device type, browser type, operating system, and access times. This information is used for security, fraud prevention, and system optimization. When Baji uses cookies and tracking technology to improve your experience and remember your preferences. We use both session cookies and persistent cookies. When Baji collects your location data to comply with geo-location restrictions and offer local payment methods.

Types of information collected

Identity
Name, date of birth, address, ID documents, nationality
Contact
Email address, phone number, postal address
Finance
Payment methods, transaction history, bank information
Technical
IP address, device ID, browser information, cookies
Usage
Betting history, game preferences, login times, site navigation
Location
Geographic location, country, city, time zone

2. Use of information

When Baji uses your personal information only for legitimate and transparent purposes. We use data to provide you with the best possible service, manage your account, and meet regulatory requirements. When Baji never shares your information with third parties for marketing purposes without your consent. You can opt out of marketing communications at any time. When Baji's use of your data is always consistent with applicable data protection laws.

Account Management

When Baji uses your information to create, verify, and maintain your account. We verify data to confirm your identity and prevent multiple accounts.

Transaction processing

When baji uses your financial information to process your deposits and withdrawals, verify payments and keep transaction records.

Security and fraud prevention

When Baji analyzes your data to detect suspicious activity, prevent fraud, and keep our platform secure.

Service improvement

When Baji analyzes your usage patterns to improve our services, game selection, and user interface. This helps us better meet your needs.

Customer Support

When Baji uses your information to answer your questions, resolve issues, and provide personalized assistance.

Marketing communications

When Baji uses your contact information to inform you about promotional offers, bonuses, and new games with your consent.

3. Information sharing

When Baji is committed to your privacy and we share your information with third parties only in limited circumstances when necessary. We never sell your personal information or rent it to third parties for marketing purposes. When Baji binds all third-party service providers to strict confidentiality agreements. They can only access your data to provide specific services on our behalf. When Baji ensures that all data sharing complies with applicable laws and regulations.

  • Payment processors: When Baji shares necessary information with secure payment providers to process your financial transactions
  • Verification services: When Baji uses third-party verification agencies to verify your identity and age
  • Game providers: When Baji shares necessary data with licensed software providers to give you access to games
  • Law enforcement: when baji may share information with authorities or court orders as required by law
  • Regulatory body: when baji shares specific data with regulatory authorities to meet licensing requirements
  • Analytics services: when baji uses anonymized data analytics tools to improve our services

Encryption

When baji uses the highest level of SSL/TLS encryption to secure all your data transmission. Your information is encrypted both in storage and transfer.

Secure servers

When baji stores your data in high-security data centers with 24/7 monitoring, firewalls and intrusion detection systems.

Access control

When baji enforces strict access controls. Only authorized personnel who need it for their work can access your data.

Regular audits

When baji conducts regular security audits and penetration testing. We have our systems verified by independent third parties.

Incident response

When baji has a rapid incident response team. In case of any security incident, we take immediate action and notify you.

Data backup

When baji creates regular encrypted backups. Your data always remains recoverable and secure.

4. Your rights

When Baji respects your control over your personal data. You have various rights that you can exercise at any time. When Baji processes your requests as quickly as possible, typically within 30 days. You can exercise these rights through our customer support team or privacy@whenbaji.com. When Baji may verify your identity for security reasons before exercising rights.

Right to access

You can request a copy of the personal data when baji holds and learn how we use it.

Right to correction

You can request correction if there are any errors or incompleteness in your information with when baji.

Right to deletion

You can request when baji to delete your personal data, but some legal obligations may apply.

Right to object to processing

You can object to when baji processing your data for specific purposes, particularly for marketing.

Right to restriction

You can request that When Baji restrict processing of your data under certain circumstances.

Data portability rights

You can receive your data from when baji in a common, machine-readable format for transfer to another service.

when baji data breach protocol

If a data breach occurs that poses a high risk to your rights and freedoms, When Baji will immediately notify you and the relevant regulatory authority. We will attempt to notify you of the breach within 72 hours. When Baji will explain the nature of the breach, the potential consequences, and the steps we are taking. We will also provide recommendations on how you should protect yourself.

5. Cookies and tracking

When baji uses cookies and similar tracking technologies to enhance your experience and optimize our services. Cookies are small text files stored on your device when you visit the when baji website. We use cookies to remember your preferences, manage login sessions and analyze site usage. You can control and delete cookies through your browser settings, but this may affect when baji site functionality.

  • Essential cookies: When Baji uses these cookies to enable basic site functionality and are necessary for security features
  • Functional cookies: when baji uses these cookies to remember your preferences and settings such as language and currency preferences
  • Analytics cookies: when baji uses these cookies to understand how visitors use the site and identify areas for improvement
  • Marketing cookies: when baji uses these cookies to display advertisements and promotions relevant to your interests
  • Third-party cookies: Third-party service providers of When Baji may set their own cookies when you use our site

When you first visit the when baji website, you'll see a cookie banner where you can manage your cookie preferences. You can change your preferences at any time. More detailed information about when baji cookie policy is available on our website. We respect your privacy preferences and give you full control.

6. Data retention

When baji retains your personal information only as long as necessary to fulfill the purpose for which it was collected or as required by law. We regularly review our data retention policies and securely delete unnecessary data. when baji applies different retention periods for different types of data. Even after you close your account, when baji may retain some information to meet regulatory and legal requirements.

  • Active account: When Baji retains all personal data as long as your account remains active
  • Inactive account: When Baji may suspend accounts after 12 months of inactivity and archive data after 24 months
  • Transaction records: when baji retains financial transaction records for 7 years for tax and audit requirements
  • Communication records: when baji retains customer support records for 3 years for quality assurance and training purposes
  • Marketing data: when baji removes your data from marketing lists as soon as you opt out
  • Legal requirements: When Baji retains data as required in the event of legal disputes or investigations

7. International data transfers

When Baji is an international platform and your data may be processed and stored on servers located in various countries. We ensure that all international data transfers comply with applicable data protection laws. When Baji uses appropriate safeguards such as standard contractual clauses and data transfer agreements. We only transfer data to countries with adequate data protection laws. When Baji complies with data protection requirements of the European Union, United Kingdom, and other jurisdictions.

When your data is transferred outside your country of residence, when baji ensures it receives the same level of protection as described in this privacy policy. We regularly review our data transfer practices and update them to comply with new legal requirements. when baji can provide more information about international data transfers upon your request. Your rights and protections remain applicable wherever your data is processed.

8. Children's privacy

When baji is an adults-only platform and we do not intentionally collect personal information from children under 18. Our service is not for minors and when baji actively ensures that only adult users can register. We implement age verification processes during registration and verify identity documents. If we discover that we have inadvertently collected data from someone under 18, when baji will immediately delete that data and close the account.

If parents or guardians believe their child has provided personal information on When Baji, please contact support@whenbaji.com immediately. We will investigate promptly and delete all relevant information. When Baji promotes responsible gaming and is committed to preventing underage gambling. We invest in age verification technology and continually improve our methods to protect minors from our platform.

9. Policy updates

When Baji reserves the right to update this privacy policy from time to time. We may update to reflect changes in legal requirements, evolving business practices, or adoption of new technologies. When Baji will notify you of significant changes via email or through a prominent notice on the website. Minor changes will become effective as soon as they are updated, and When Baji will display the "Last Updated" date at the top of this page.

It is your responsibility to review this privacy policy regularly and stay informed about changes. Continuing to use When Baji means you accept the updated policy. If you do not agree with the revised policy, you have the right to stop using When Baji and close your account. We will allow you to withdraw your balance before we close your account. When Baji is always committed to transparency and protecting your privacy rights.

Play securely with when baji privacy policy

When baji maintains the highest standards in protecting your personal information. Play with us and rest assured that your data is safe and secure. Our support team is always ready for any privacy questions.

10. Contact us

Contact us for any questions, concerns, or requests regarding the When Baji privacy policy or your personal data. We respect your privacy rights and are committed to responding to all your inquiries promptly and professionally. When Baji has a dedicated data protection team that handles all privacy-related matters. We aim to respond within 30 days of receiving your request.

When Baji contact details

  • General inquiries: support@whenbaji.com
  • Privacy-related: privacy@whenbaji.com
  • Data Protection Officer: dpo@whenbaji.com
  • Live Chat: Available 24/7 on the When Baji website
  • Phone: Request a callback from Customer Support
  • Mailing address: When Baji Data Protection, [Office address]

Please include your full name, account number and detailed description with your request. when baji may verify your identity for security purposes before granting access to or modifying your data.

Final statement

When Baji takes your privacy and data security extremely seriously. We continually improve our security measures and comply with the latest data protection standards. By using When Baji, you can be confident that your personal information is in safe hands. We value your trust, and When Baji is always committed to protecting your privacy rights. Do not hesitate to contact us with any concerns or questions. We are here to help you and ensure your privacy.

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